Terms of service

1. General Information

This website is operated by Casa Vaqueiro. Throughout the site, the terms “we”, “us” and “our” refer to Casa Vaqueiro.

By accessing this website and/or purchasing from us, you agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

2. Eligibility

By using this website, you confirm that:

You are at least the age of majority in your country of residence.
You provide accurate and complete information when placing an order.
You are legally capable of entering into binding contracts.

3. Products

All products are handcrafted or produced in limited quantities with careful attention to detail.

Due to the artisanal nature of our items, slight variations in color, texture, or finishing may occur. These variations do not constitute defects but are part of the uniqueness of each piece.

Product images are displayed as accurately as possible; however, colors may vary slightly depending on screen settings.

4. Prices and Payments

All prices are displayed in Euros (€).

Payments are processed through secure payment gateways available on the website.

We reserve the right to modify prices at any time without prior notice. However, changes will not affect orders already confirmed.

5. Customs, Taxes and Import Duties

All orders are shipped from the Canary Islands (Spain).

Due to the special tax regime applicable in the Canary Islands, orders shipped outside the archipelago may be subject to:

Import taxes
Customs duties
Clearance or handling fees

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

By placing an order, the customer acknowledges and accepts potential customs-related charges.

6. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order in cases such as:

Product unavailability
Errors in pricing or product information
Suspected fraudulent activity

If an order is canceled after payment, a full refund will be issued.

7. Shipping

Shipping terms, processing times, and customs information are detailed in our Shipping Policy.

Delivery times are estimates and may vary due to external factors beyond our control.

8. Limitation of Liability

We shall not be liable for:

Delays caused by customs authorities
Carrier-related issues
Force majeure events

Our liability is limited to the amount paid for the product purchased.

9. Intellectual Property

All content on this website, including designs, images, text, graphics, and branding, is the exclusive property of Casa Vaqueiro.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

10. Modifications

We reserve the right to update or modify these Terms of Service at any time. The applicable version will be the one in effect at the time of purchase.